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Frambors List FAQ |
Welcome! This is intended to be a friendly, medium-traffic collection of lists about information relevant to the residents of Framingham, Mass. Discussion has ranged from politics to restaurants to schools to questions about home repair. Find out about some of the list members at the Cast of Characters page.
frambors lists serves as a forum for residents, neighbors and friends of the town of Framingham, Mass. It is not affiliated with the Town of Framingham.
Section A Purpose
A0. So. What are all these lists for?
A1. What are the posting requirements of the different lists?
A2. What should I subscribe to?
A3. So what are the rules for cross-posting?
A4. Can you create a new list for me?
A5. But what are all these lists for?
Section B Administrivia
B0. How do I subscribe to or unsubscribe from the list?
B1. Is it OK to post html ("rich text") messages to the list?
B3. I have a new e-mail address, and I'd like to switch my subscription. How do I do it?
B4. What can I change about my list subscription?
B5. I'd like to disable mail delivery for a little while without unsubscribing. How do I do it?
B6. There are too many messages on this list! What can I do?
B7. How do I switch between regular mode and digest mode?
B8. How do I set up mail filtering rules for the various lists?
B9. Why am I getting duplicate messages?
B10. It feels like I just joined a long conversation already in progress. How can I catch up?
B11. Can I get a virus from any of frambors lists?
B12. How many posts a day are there? Who posts the most? How many people subscribe and unsubscribe?
B13. Where did these questions come from and how can I add to them and make them better?
B14. How do I see the list of subscribers on the list?
B15. What are the rules of engagement during an election?
B16. What happens to rejected messages?
B17. So what email addresses do I need to know?
Section C Community
C2. What are these lists good for?
C3. What is this list not so good for?
C4. What is an inappropriate posting?
C5. What are some tips for writing better e-mail?
C6. How many subscribers are there?
C7. What is the privacy policy of the list?
C8. Are commercial postings allowed?
Section A Purpose
A0. So. What are all these lists for? What should I subscribe to?The purposes of the different lists are listed:
The method of subscribing to tmm is the same as subscribing to all other lists, except for one administrative detail: We must know who you are. Before subscribing, you need to send with your name, address, phone number, email address and elected and appointed titles.
frambors tries to break messages into three different categories: Announcements of what is going on, discussion and questions on the issues, and chat. Chat is messages that are unworthy of going to many hundreds of people and includes personal replies, thank you's, and things that most people would prefer not getting in their mail as being too trivial or not contributing to substantive discussion. Of the three, chat is not allowed.
A1. What are the posting requirements of the different lists?
The general rule is that people are neither encouraged nor discouraged from posting to a list. You are all highly encouraged to post intelligently. Having said that, here are the groundrules:
If you have information that helps Town Meeting do its job that is of less interest to residents, please post it to tmm.
Anything that concerns residents of a Framingham government nature should go onto frambors.
Anything that is non-government related or less political should go onto framcom.
All the lists are only concerned with Framingham related issues. If you have an issue that involves Framingham because of a more global nature, then it probably does not belong on these lists.
Please identify yourself in the body of the message. It is mandatory. Your message may have your full name in your From line, but not everyone can see it unless it is in the body of the message.
In addition to making your identity known on tmm, we also ask that you identify your title as it is relevant to the discussion. For example, you might hold multiple positions, but one of those might be more relevant to what you are discussing. In such a case, please state at least the most relevant position.
A2. What should I subscribe to? What a great question. Here's the party line:The set of lists that you should be subscribed to is the union of the above conditions. If you are an official, have an interest in the PUD, and want to hear about all government and non-government issues, you should be subscribed to all four lists.
A3. So what are the rules for cross-posting?The rules are as follows:
We certainly can. Here are a few valid purposes that we have in mind, but please don't be shy about getting creative:
Now we get to the crucial question. Framingham government didn't used to be as good as it is today. As a matter of fact, some of the events that transpired were regrettable. I've only been here since '95 so I never saw how bad or good it was. But the point is that people tend to do better when everyone is better informed. This system of mailinglists is designed to be a great big flashlight to shed light on what's happening.
Section B Administrivia
B0. How do I subscribe to or unsubscribe from the list? Go to http://steveo.syslang.net/cgi-bin/mj_wwwusr and find the section called "Subscribe to Mailing Lists." Click on the list that you want to subscribe to and then just enter your e-mail address. Click on the "subscribe" button and you will have a confirmation emailed to you. You must reply to the confirmation and your subscription will be completed. At that time your randomly generated password will be emailed to you along with the intro file explaining details of the list.To unsubscribe, you'll need your list password. If you don't have it, please see B2 below for instructions on how to get it. Then go to http://steveo.syslang.net/cgi-bin/mj_wwwusr and click on the "Unsubscribe or Change Settings" button at the top or bottom of the page. Enter the e-mail address under which you are subscribed and the "Sign in" radio button and then hit "Go". This will take you to a page with your settings for each list that you are subscribed to. This list of settings includes an option to unsubscribe.
B1. Is it OK to post html ("rich text") messages to the list? Sure! But the list software filters out all the formatting and delivers only the plain text part of your message. This keeps the digest version from becoming cluttered with HTML, and prevents viruses from being transmitted via the list. Also, please note that when you compose your messages using characters that do not map to plain text, the result is that you will see such characters translated to something that you might not have intended. (Sometimes that can be a question mark.) If you want to know in advance exactly what it will look like before you send it, your best bet is to configure your mailer so that it just sends plain text.
B2. I want to change something about my subscription and I don't have my list password. How do I get my password? Go to http://steveo.syslang.net/cgi-bin/mj_wwwusr click on the button at the top or bottom of the page that says "Sign in". Just fill in your email address and click the radio button that says "I forgot my password". Then click on the "Go" button. You will soon receive a message asking you to confirm the fact that someone is requesting your secret password. You need to confirm that request. (Instructions on how to confirm will be included in the email.) Once your request is confirmed, your password will be e-mailed to you. It may take a few minutes for it to arrive.
B3. I have a new e-mail address and I'd like to switch my subscriptions. How do I do it? (Note: if these instructions seem daunting, please feel free to and we'll take care of it for you.)
You'll need your list password for the old subscription in order to proceed. If you don't have it, please see B2 above for instructions on how to get it.
To switch your subscription, got to http://steveo.syslang.net/cgi-bin/mj_wwwusr and hit the "Unsubscribe or Change Settings" button at the top or bottom of the page. Almost at the bottom of the page will be an option called "Changing your Address". Just fill in your address and click on "changeaddr". You will then receive confirmation instructions.
B4. What can I change about my list subscription? You'll need your list password to change any of your subscription options. If you don't have it, please see B2 above for instructions on how to get it.Send a message to to see all of the documentation on the set command by saying
in the body of the message.
There is no web interface to do this. Instead, you need to send commands to .
approve PASSWORD set LISTNAME vacation-4d
This will turn your delivery off for four days.
approve PASSWORD set LISTNAME vacation-1m
This will turn your delivery off for one month.
If you get back early and want to turn your delivery back on, just say:
approve PASSWORD set LISTNAME vacation-return
For full doucmentation send a message to and say
help set
in the body of the message.
With digests, you get a few big messages each day (usually one) that contain all the messages for that day, instead of getting them as individual messages throughout the day. You enable digests by changing an option on your list subscription. See B7 for details.
With filtering into folders, you direct all List messages automatically into a specific mail folder on your computer, instead of having them interspersed throughout your general mail in-box. You set this up in a way specific to your mail client or service (AOL, Eudora, Outlook Express, Yahoo Mail, HotMail, etc). B8 will soon contain instructions for setting up filtering into folders on many of the popular mail clients and services.
There are advantages to each method, but filtering into folders is best, if you're willing to take a bit more trouble to set it up.
There are two kinds of digests. MIME digests and text digests. When you receive the list as text digests, you can no longer treat each message as an individual e-mail for surgical deletion and other operations. Replying to a digest message works if want to post a reply to the list, but the subject of the reply becomes something like [frambors] RE: frambors digest, Vol 1 #318 - 28 msgs". It's easy enough to change that manually to the true subject, but if you forget, or type it wrong, your readers may not realize which message you are replying to. Also, with digests, there's no convenient way to reply to the sender rather than the whole List. You'll have to copy and paste the recipient's e-mail address, or use another method.
Filtering into folders automatically places all your List messages into one or more specific, segregated places (folders) on your own system or account, as soon as each message arrives. There are just as many messages and they arrive all day long, but they aren't cluttering up any other folder, and there aren't any other messages cluttering them up. You can go look at them in their special folders -- or not -- when you choose.
In their special Frambors folder, you can still work with each message as an individual e-mail, and do things like sort and mark the headers, delete individual messages, and whatever features your e-mail system provides. Perhaps most important, you can reply or reply-all to an individual post in the usual way.
Another advantage of not using digests is that you can filter out messages from particular individuals, should you wish to. Again, the method for doing that varies with the mail system you are using.
There's essentially no discernable difference in efficiency between digests and filtering into folders: both take about the same time to download and both occupy about the same amount of disk space.
B7. How do I switch between regular mode and digest mode? You can change your subscription so that instead of getting every message individually, you get one or two big messages each day that contains 25 or so messages at a time.You'll need your list password to do this. If you don't have it, please see B2 above for instructions on how to get it.
Go to http://steveo.syslang.net/cgi-bin/mj_wwwusr Your Delivery Mode is just one of your personal settings. All you need to do it to log in with your password and change the Delivery Mode setting to something else. Your digest choices are the Daily Digest in either index, text or mime format.
If you want to turn digest mode off, follow the above instructions, except choose "each message as it is posted".
B8. How do I set up mail filtering rules for the lists?(This answer is in the process of being written.)
B9. Why am I getting duplicate messages?There are a number of reasons that you could be getting duplicate messages. One possibility is that you are subscribed to more than one list and that an individual message is posted to those multiple lists. Another possibility is that someone is sending a message to a list and Cc'ing you. In that case you will get two copies. Then when people reply using ReplyToAll, the cycle would repeat.
B10. It feels like I just joined a long conversation already in progress. How can i catch up? Welcome to the club! It felt like that to just about everyone who wasn't one of the "founding members,". The easiest way to "catch up" is to read the messages regularly for a while and then jump in.If you are interested in reading back issues of the list, go to http://steveo.syslang.net/cgi-bin/mj_wwwusr/ and enter your email address and password, go to the "Unsubscribe or Change Settings" and then click on the info button to the right of the name of the list. From there you will see a list of choices. Click on the one that says Message Archive and you'll be able to read them month by month. If you have forgotten your password, please see B2 above for how to get it.
B11. Can I get a virus from these lists? No. It is absolutely impossible for a virus to be transmitted via a message sent through these lists. This is because the list software delivers only plain text, and filters out attachments and scripts, which is how viruses are delivered.However, you can get a virus from any individual with whom you correspond by e-mail. So if you correspond with an individual on a list, you may receive a virus from that person. And there are viruses which pretend to be from people who are in the address book of the infected person. So you may receive a virus which appears to be from someone you know from a list, but is really from someone whose address book contained that person. In the same way, other people can get a virus which appears to be from you but is really from someone with whom you've corresponded.
It is also possible to get a virus from a web site, so if you click on a link contained in an e-mail, and you visit the web site that the link points to, and that web site is malicious, you may get a virus that way.
The bottom line: if you subscribe to a list but never correspond with anyone on the list or post to the list, and you never click on any links in e-mails posted through the list, there is no way you can get a virus either from the list or from anyone on the list.
Everyone should take measures to prevent virus infection: running virus-scanning software is one good way to do this.
(Updated 06/22/03)
B12. How many posts a day are there? Who posts the most? How many people subscribe and unsubscribe?No idea.
B13. Where did these questions come from and how can I add to them and make them better?These questions were taken from http://arlingtonlist.org/faq/. They represented a good starting point but it lacks in certain areas because of fundamental differences between what we are and what they are. (e.g., they use different software, they have one list while we have many, etc...)
So, if you see a question that needs to be answered and it's not in here, or if you see information that is wrong because of different municpal relevance, or any other reason at all, please let know so we can fix it.
B14. How do I see the list of subscribers on the list?Send the who command to .
For example:
who frambors
If you really don't want subscribers to see your email address, you have some account settings to assist beyond the default nohide setting.
You can set your account to be in hideaddress mode where your name will be visible but not your email address. You can also set hideall mode where no one will be able to see you from the who command at all except for the list owner.
B15. What are the rules of engagement during an election?There are two sets of rules. The first set is what the public is required to follow. The second set is what changes are made to Majordomo to enforce the public rules.
Candidates and the public are allowed to make political announcements. Examples of things that are of an announcement nature might be "I am running", "I am holding a fundraiser", or "I have a website to provide information".
Whenever possible, the operator of frambors will provide hosting for anyone's webpage if they do not have access of their own facilities.
The sender is notified with a reason or reasons why and copies are sent to a list of people who voluntarily sign up to see the rejections. This is called the frammod list (for frambors moderators). Sometimes people think that the decision to reject their post is arbitrary and want to complain. That's why we have frammod. Feel free to respond if you disagree or do not understand. Any discussion of your rejected message will not be allowed on any list other than on frammod, since, by definition, the discussion of why a message is rejected is just as inappropriate as the content of a rejected message.
B17. So what email addresses do I need to know?
Here's how it works. Every list has three addresses.
Section C Community
C1. Is this list moderated?No, not in the technical sense of "moderated", which would mean that there is someone approving each and every message to the list. We manage the list, which means that we deal with subscriptions and answer questions, but we normally do not exercise any control over the content of the list as long as what people say conforms to the rules for what is allowed.
Having said that, we do have certain controls available which we make use of:
Occasionally, it happens that non-members will try to post messages to the list without first subscribing. Those messages are sometimes ill advised, since they are sent without benefit of much knowledge about the list. When this happens, we suggest that the sender join the list first, read it for a while, and then decide whether they still want to send their message.
C2. What is this list good for (framcom)? Here are just a few of the many good things that people use this list for.The lists cover a wide range of topics. You will almost certainly find that some topics interest you more than others. You should skip over or delete messages or topics that don't interest you. Doing so will probably make the list much more interesting and useful to you. Don't be surprised if some days nothing seems of interest -- topics you find more relevant will probably crop up again in a day or two.
C3. What is this list not so good for?Here are a few of the things that we'd all be better off if you didn't do. Nothing significantly bad will happen if you do them anyway, but you'll probably get some complaints from other list members.
In addition, the following are not allowed.
If you do one of the above things, you're just about guaranteed to get e-mail from me asking you not to do it any more. If this happens, I'll also tell you that if you keep doing it, you're subject to being put on list probation for a month. Being on list probation means that all your postings will have to be individually approved by me until the probation is over.
We don't like policing the list and we'd rather not have to do it, so please just don't do any of the above inappropriate things. We also don't claim to be perfectly objective, or perfect in any other way, and we don't always read every single message on the list. But we do have some firm ideas about what makes for a good list, and we think they're pretty good ideas.
There are regular references to frambors in newspaper articles and it is important that when those references occur they explicitly provide the necessary information instead of referring to, for example, "a local email loop", or "a local Framingham mailinglist".
Your cooperation is both expected and appreciated.
C5. What are some tips for writing better e-mail?The principles that guide these tips are simple: we want our e-mail list to be interesting, civil, and manageable. Interesting means posts that are on-topic and make for good reading. Civil means posts that treat list members with respect, though it doesn't rule out a good argument once in a while. Manageable means fewer e-mails are better than more if they say the same thing. We all have enough noise in our lives. Posts that simply agree with a previous message without contributing anything new to the discussion are called MEETOOs and are not welcome.
PLEASE EDIT YOUR POST. When you reply to a message, please don't quote the entire previous message. Please take an extra few seconds to edit the amount of quoted material down to the bare minimum so that your reply will make sense. This especially helps the digest version of the list, where one long reply thread might fill a whole digest message.
REMOVE THE UNSUBSCRIBE INSTRUCTIONS FROM A REPLY This is very important. The mailinglist software traps all messages that contain embedded commands, even if those commands are inadvertant. The word "unsubscribe" is a valid Majordomo command. So, if you don't remove the instructions from the bottom of the message, the message will automatically reject and your message will be sent back to you.
CONSIDER ASKING FOR REPLIES TO GO TO YOU. If you're asking for a contractor reference, for example, you might consider asking people to e-mail you directly and offering to summarize the results. When you do this, you provide a very helpful service to the entire list, because you consolidate all the useful info into one message which can be saved if it's of interest, or skipped if it's not.
ASK YOURSELF: WHO IS YOUR AUDIENCE? Think about whether your message is of interest to the whole list, or just the person you're replying to. If it's just the person you're replying to, consider sending it just to that person rather than the whole list. Note that when you reply to a list message, by default your reply will go to the individual person; if you want it to go to the whole list, you'll need to edit the "To:" field of your reply. In any case, please note who your reply is going to and make it a conscious decision.
TAKE A DEEP BREATH. Did someone just say something that annoyed the $#@! out of you? Don't you just want to write back to the whole list and tell them what you really think of them? Well, go ahead and write it! Just don't send it for a few hours or a day. Re-read it before you send it. Rewrite it so it's civil. We'll all appreciate your efforts.
don't write in all capital letters. IT'S COMMONLY REFERRED TO AS SHOUTING. PEOPLE WHO READ IT WOULD ALWAYS PREFER TO READ MESSAGE THAT CAPITALIZE IN A PROPER FASHION. There. Isn't that better?
WHEN IN DOUBT, ASK. we're happy to answer questions of style, form, etiquette, or even spelling :-)
C6. How many subscribers are there?
As of June 2008, there were about 1090 subscribers on frambors and 1025 on framcom. There were 860 who were on both.
frambors had one special person, Bob Moore, who was designated with the special status of weekly columnist. This meant that whatever rules all of the rest of us have to follow do not apply. Bob could say anything he wanted about any candidate who's running or any topic that may or may not apply to the list. If you don't want to read it, just hit the Delete key. You may or may not agree with his views but you have to respect his perspective.
Bob is retired from writing, but anyone who would like to take over the job of being the official frambors columnist should let us know.
You can read all of Bob's past columns here.
C7. What is the privacy policy of the list?Here is the current privacy policy of the list. It describes your rights to your postings, the way the list software handles your private information such as your e-mail address, and the topic of anonymity.
Definitions:
You have the right to remain a lurker | Until you post a message to the list, your identity as a member of the list is almost a secret. The list software only allows other list members to know who is a member of the list. |
You have the right to subscribe anonymously | The only personally identifying information the list software stores about you as part of your subscription is your e-mail address and some preference settings such as whether you prefer individual messages or digest messages. The list software does not store personal information such as your name, unless your name is part of your e-mail address. There is no policy that requires you to provide your real name as part of your list subscription except if that list requires it (e.g., tmm), and as long as you never post a message, you will never be asked for your name. If you post a message anonymously, you should expect that fellow list members will ask you for your name, because there is a general expectation among the list that providing your real name makes your words more credible and adds to the level of civility and community that we expect from each other. You will never be removed from the list by the list owner solely because of your anonymous status, but you may be removed from the list without prior notice if you anonymously post messages which violate list policy or otherwise cause harm to the list in the judgment of the list owner. |
Personal information retained by the list software | The list software retains your e-mail address, a number of non-identifying personal preferences such as whether you prefer individual messages or digest messages, and the contents of all messages you post to the list. No other information is retained. All messages you post to the list are archived and available to anyone who subscribes to the list. The archives are protected from access by the Internet at large, but anyone may subscribe to the list (except for tmm) and then access the archives. Information in the archives may not be modified. |
Access to your subscription information | Access to your e-mail address and your preferences is password protected, so others are prevented from accessing it. Only you and the list owner are allowed to access this information. This information will never be shared with anyone without your prior permission. |
Risks of spam | If you never post a message to the list, there is no way for anyone, whether a member of the list or not, to obtain your e-mail address, so there is no risk of getting spam as a result of your list membership. If you post a message to the list, it is possible, though unlikely, that another member of the list will use your e-mail address to send you spam, or will forward your message to someone else who use your e-mail address to send you spam. If you join the cast of characters, a public web page, you expose your e-mail address to the public, and your e-mail address may be obtained for the purpose of sending you spam. |
Ownership of your postings | By posting a message to the list, you retain your copyright but grant (1) a non-exclusive license to all list members to forward that message by e-mail to anyone, and (2) a non-exclusive license to the list owner to maintain an archive. These two rights you grant by posting to the list constitute the only exceptions to the normal protection afforded by the copyright you retain to your words, so any other use of an e-mail you send to this list requires your prior permission. Any use of your posting without your permission, beyond the two licenses granted here, is a matter between you and the person who uses your posting improperly, and you agree to hold the list owner harmless. |
After you leave the list | Your subscription information is destroyed when you leave the list. Archived messages previously posted by you are retained indefinitely and continue to be subject to the above "ownership of your postings" policy. |
Best efforts of the list owner | The list owner makes best reasonable efforts to enforce the above policies. However, the list software may contain bugs which compromise your privacy, and the password protection of secret information may be compromised by a determined attacker. You agree to hold the list owner harmless in the event that your privacy is compromised. |
Your privacy is mostly under your control. Note that you do not have to provide your real name to subscribe to the list, but you are required to sign your postings with your real name. Messages must have your name in the body of the message. Your full name in the From line is not enough because some people have mailers that won't display the full name.
The would like you to provide your name, address and phone number for the purpose of being able to make contact if there are problems with mail delivery. This information is not given out.
People are allowed to see the list of subscribers by executing a who command. You are allowed to prevent people from seeing your name in the list of subscribers by setting the hide attribute.
No one else on the list can see your e-mail address or discover that you are a member of the list until you post a message to the list.
C8. Are commercial postings allowed? You are allowed to make commercial postings to the framcom list as long as they are relevant to Framingham and relatively infrequent. "Commercial" means that the primary purpose of your posting is to advertise something about your business or service -- advertising to sell your car, for example, doesn't fall under this guideline unless that's your business. "Relevant to Framingham" means that, for example, your business or service is located in Framingham, or you live in Framingham, or your posting is very likely to be of wide interest to Framingham residents. "Relatively infrequent" means that postings from your business or service should occur no more often than every twelve months or so.
Since one of the primary uses of the framcom list is for residents to exchange recommendations for and against local businesses, you should expect that advertising your business may spark discussion, both pro and con, about the business. Civil criticism of or concerns raised about your business will not normally be considered a personal attack.
These are guidelines, and, as always, the final judgment as to the appropriateness of a commercial posting rests with the list owner.
When supplying a recommendation for something, please remember that you're talking to a lot of people.
"I like Joe the plumber off of Waverly" just ain't gonna do it. Please specify some sort of reasonable contact info: A phone nr, an address, a website, preferably all of the above. Given the chance, and without that information, we'll just send it back and ask you to resubmit.
As appropriate, please consider asking people to send you their recommendations privately so you can summarize to the list in one concise message.
And remember that recommendations will end up on the frambors wiki .
Not only are recommendations read in email; they also end up trying to get into the wiki where hoards of people from all over the world will hear about these resources and jump for joy that they now have information on how to contact a good aroma therapist.